01 Information We Collect
We may collect information about you in a variety of ways depending on how you interact with us.
Personal Information You Provide
- Full name and designation
- Email address and phone number
- Hospital / institution name and address
- GSTIN and billing information (for invoicing)
- Any messages or enquiries submitted via our contact form or WhatsApp
Information Collected Automatically
- Browser type, device type, and operating system
- IP address and approximate location
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies
02 How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil product orders and quotation requests
- To communicate with you about your enquiries, orders, and support requests
- To send product catalogues, price lists, and promotional information (with your consent)
- To improve our website and customer service
- To comply with legal obligations, including GST invoicing requirements
- To detect and prevent fraudulent or unauthorised activity
03 Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers
We may share data with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you — subject to confidentiality agreements.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfer
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal data is transferred.
04 Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:
- Secure HTTPS connections on our website
- Restricted access to personal data within our organisation
- Regular review of data collection and storage practices
- Secure handling of invoicing and billing information
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
05 Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience.
Types of Cookies We Use
- Essential cookies — required for the website to function correctly
- Analytics cookies — help us understand how visitors interact with our pages
- Preference cookies — remember your settings and preferences
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.
06 Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate or incomplete data
- Deletion — request that we delete your personal data, subject to legal obligations
- Objection — object to our processing of your data for marketing purposes
- Portability — request transfer of your data to another service provider
- Withdrawal of consent — withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at nakodaenterprises0099@gmail.com. We will respond within 30 days.
07 Third-Party Links
Our website may contain links to third-party websites, including our brand partner Clanton and platforms such as WhatsApp. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
08 Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
09 Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: